Privacy Policy

Last updated: 7 October 2026

This privacy policy explains how SKI Groundworks and Construction (“we”, “us”, “our”) collects, uses and protects your personal information when you visit this website, contact us or ask us for a quote. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

SKI Groundworks and Construction is the trading name of SKI Groundworks & Construction (SW) Limited, a company registered in England and Wales (company number 15166432). We are a family-run groundworks and civil engineering contractor serving Gloucester and Gloucestershire. For the purposes of data protection law, we are the data controller for the personal information described in this policy.

You can contact us about anything in this policy by email at info@skigroundworks.co.uk or by phone on 07920 144601.

The information we collect

We only collect the information we need to respond to you and carry out our work. This may include:

• Contact details — your name, email address, phone number and the address or location of the site you would like us to quote for.
• Enquiry details — the service you are interested in, a description of your project and any photos or documents you choose to send us.
• Correspondence — records of emails, calls and messages between you and us.
• Job and billing information — quotes, invoices and payment records if you become a customer.
• Website usage data — information such as your IP address, browser type, device, pages visited and how you arrived at our site, collected through cookies and similar technologies.

How we collect your information

• When you fill in the enquiry or quote form on our website.
• When you call, email or message us, including through social media or Google.
• When we visit your site to provide a quote or carry out work.
• Automatically, through cookies and analytics tools when you use this website.

How we use your information

We use your personal information to:

• respond to your enquiry and provide a quote;
• arrange site visits and carry out the work you have asked for;
• send invoices, take payment and keep financial records;
• keep you updated about your project;
• improve our website and understand how visitors use it;
• meet our legal, insurance and regulatory obligations.

We will not sell your personal information, and we will only send you marketing messages if you have agreed to receive them. You can opt out at any time.

Our lawful basis for using your information

• Contract — where we need your information to provide a quote or carry out work you have requested.
• Legitimate interests — to respond to enquiries, run and improve our business and website, and keep appropriate records.
• Legal obligation — where we must keep information for tax, accounting or health and safety purposes.
• Consent — for non-essential cookies and any marketing messages. You can withdraw consent at any time.

Who we share your information with

We only share your information where it is necessary, and with organisations that are required to keep it secure. These may include:

• our website, hosting and form providers (our enquiry form is provided by Vendasta);
• analytics providers such as Google, which help us understand how our website is used;
• suppliers or specialists we work with to deliver your project, where needed;
• our accountants, insurers and professional advisers;
• public authorities where we are required to by law.

Some of these providers may store data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contract terms.

Cookies

Our website uses cookies — small text files stored on your device. Essential cookies are needed for the site to work. Analytics cookies help us understand how visitors use the site so we can improve it. Some pages may also include content from third parties, such as Google Maps or embedded reviews, which may set their own cookies.

For full details of the cookies we use, see our Cookie Policy. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the website works.

How long we keep your information

We keep enquiry information for up to two years if you do not go ahead with a quote, so we can follow up on your project if you get back in touch. If you become a customer, we keep job and financial records for up to six years after the work is completed to meet tax, accounting and insurance requirements. After this, your information is securely deleted.

Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information from loss, misuse or unauthorised access. Access is limited to people who need it to do their job.

Your rights

Under UK data protection law, you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• object to or ask us to restrict how we use your information;
• ask us to transfer your information to another organisation;
• withdraw your consent at any time, where we rely on consent.

To use any of these rights, email info@skigroundworks.co.uk. We will respond within one month. There is normally no charge.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.